Case Study · Enterprise Software

200,000 companies were already their customers. Nobody could see them.

A NASDAQ-listed software enterprise ran 750,000 CRM records through five regional data vendors that never agreed on anything. Tapistro rebuilt the hierarchy from scratch, and cited every link

Industry
Enterprise Software
Scale
750,000 accounts
Use case
Hierarchy Mapping · CRM Cleanup
Turnaround
Days, not quarters
Website Visits LinkedIn Ads Ads Intent Data Job Postings Email News & Events CRM Events & Webinars Real-time Profiles Meeting BookedHigh-intent account Account PrioritizedScore 92 · High Fit Nudge / AlertSlack & in-app Personalized Email Sent1:1 from your rep Ads Audience SyncedLinkedIn, Google, Meta Journey ActivatedMulti-channel sequence

750K

Accounts mapped, deduped, and enriched — in days, not quarters

200,000

Net-new parent companies surfaced, now part of the qualified TAM

1:1

A citation on every parent-child link, so nothing was taken on faith

The Situation

A database that looked complete, and quietly lied about the market

Company hierarchy is one of the quietest data problems in B2B2Sourced from the case study introduction: a single company rarely lives in a CRM as one record.. This enterprise sold across every major region, and each region ran on a different data vendor. No two agreed. Records for the same organization scattered under different names, with subsidiaries and regional arms logged as unrelated accounts.

Leadership couldn't answer the most basic question about their own market: how many companies do we actually sell to, and who owns each one? Territory and account plans were built on a miscounted base. Two reps could work the same customer from two regions and never know it.

They had tried fixing it through existing vendors. A static, pre-built tree could never match their definition of an account, or reach the long tail that made up most of their database.

How Tapistro Helped

The mapping was built around how they actually go to market

Tapistro keyed on domain and country, the identifier that held across every region, and ran TAP AI Agents across all 750,000 records. This is what earned the trust to run it across the entire database: every step could be verified.

Why The Result Held Up

Four things made 200,000 new companies trustworthy, not just plausible

01

Identity built to their motion

Rather than forcing the company onto a vendor's fixed logic, Tapistro mapped on domain and country — the lowest common denominator that worked across every region and every source.

02

A citation on every link

Each parent-child relationship carried its source, so the team could verify a link instead of taking it on faith.

03

Built for the hard cases

Holding companies, acquisitions, rebrands, franchises, and separate regional entities — the cases a static tree gets wrong — were resolved from live evidence, not a fixed library.

04

ICP discipline

Every company added cleared the company's own ICP first and was enriched into a single unified profile, so the additions were real and sellable — never padding.

The Impact

What changed once the hierarchy was real

200,000 net-new parent companies surfaced, in-market and ready to sell to — a direct TAM expansion.
One clean record per company: duplicates collapsed and fields standardized across every region and vendor.
Sales assigned on the real hierarchy, so no two reps work the same customer from two regions.
A cleanup that would have taken internal teams multiple quarters by hand, delivered in days after setup.
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