Loyalty & Retail Tech SaaS

How a SaaS SDR Team Scaled Outbound 10x with Tapistro

See how a B2B SaaS company used Tapistro to automate outbound prospecting, increase open rates 4x, and scale outreach volume 10x without adding headcount.

Industry
Loyalty & Retail Tech SaaS
Use case
Automated Outbound
Signal-Driven GTM
How a SaaS SDR Team Scaled Outbound 10x with Tapistro

10x

Outbound Volume Increase

~100%

Research Time Eliminated

The Situation

A large TAM, a small team, and a week lost before any selling began

Most SDR teams are not losing because they are not working hard enough. They are losing because too much of their working week happens before any selling begins: research, list building, and writing personalized messages one account at a time.

This mid-market B2B SaaS company had a large TAM, a small SDR team, and a pipeline target that required both to work together efficiently. They were not. Research and list-building consumed most of the team's working week before any outreach could begin.

Accounts were prioritized by rep intuition rather than any systematic signal of readiness or fit. Outreach was generic enough to not convert but manual enough to not scale, and with no visibility into real-time buying signals, every account was worked the same way whether it was in-market or not.

How Tapistro Helped

The reps stayed. The prep work did not.

Tapistro replaced every manual pre-outreach step with an end-to-end automated workflow, turning a rep-driven operation into a signal-aware GTM motion that could scale volume without scaling headcount.

The Impact

What changed once the prep work was automated

  • Open rates increased 4x as personalized 1:1 sequences, each referencing account-specific signals, replaced generic templates
  • Outbound volume scaled 10x with no increase in headcount, as AI handled all pre-outreach work previously done by reps
  • Non-pipeline ICP accounts identified and surfaced, expanding the quarterly account list with in-market prospects that would otherwise have been missed
  • CRM records updated with accurate contact details, firmographics, and signals, giving marketing a cleaner data foundation for its own campaigns
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Loyalty & Retail Tech SaaS

How a SaaS SDR Team Scaled Outbound 10x with Tapistro

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